Services
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Station 7 Program

At  Looking Glass' Station 7 we are available 24-hours-a-day to provide crisis intervention services for youth who are runaways, homeless or otherwise in crisis and their families.


Clients: Youth, ages 11-17, and their families.

These services are offered independently and in combination:

Street Outreach - Looking Glass' New Roads program provides runaway and homeless youth with on-the-spot problem solving, emotional support, information, and survival resources. Street teams are strategically stationed throughout Lane County.

24-Hour Crisis Intervention and Advocacy - Telephone crisis intervention is available to youth and families 24-hours-a-day. Our crisis hotline is (541) 689-3111. Appointments with advocates are available to help youth and their families develop strategies to resolve conflicts. We also operate Project Safe Place, which provides community sites where youth can immediately ask for help when they feel threatened or afraid, or have run away from home. All Lane Transit District buses are Safe Place Sites.

24 Hour Family Reconciliation - Youth and families can talk to a counselor for help in resolving the crisis and reuniting the family. Appointments may be scheduled the same day as the request. Mediation, family therapy, parent advocacy, and support groups are available on site.

Emergency Shelter Care - Young people, in need of emergency shelter, benefit from a stable environment while we help them return home, if possible. If home is not an option, youth are helped to find an alternate living arrangement. Youth in shelter must contact their family within three days.

Assessment, Service Planning & Coordination - Youth and families work with a counselor who helps them assess their situation, problem solve, and choose a course of action. Ongoing family therapy is available through the Looking Glass Counseling Program.

Interim Housing - Young people in need of a month or more of housing are offered a safe, temporary home with volunteer families through the Twenty-Four 7 Project. The youth will be assisted in finding a stable, long-term housing situation.

Extended Services - Youth receive support and service coordination. Family meetings are encouraged to help the youth transition from our facility back to their home. Youth who do not return home receive on-going counseling and support until they are stable in permanent housing.

Staff: Our staff is a culturally diverse team of professionals trained to work with the special needs of runaway and homeless youth. Interpreters and bilingual/Spanish services are available.

Fees: Donations are accepted for shelter services. Individual/family therapy fees are based on a sliding-fee scale.

Information/Referrals: Call (541) 689-3111 or 1-888-689-3111.

Looking Glass' Station 7 is funded in part by the Lane County Human Services Commission and United Way of Lane County.

This program is funded in part by the USDA, which is an equal opportunity provider and employer.